Yes! If you need to return a product, you can purchase a return shipping label from Lappyfy. Simply contact our customer support team, and we will provide you with a return label at a reasonable cost. Our hassle-free return process ensures your experience remains smooth and convenient. For more details, visit Lappyfy.in or reach out to our support team. 🚀

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.Visit Lappyfy.in for more details. 🔁

• At Lappyfy, customer satisfaction is our top priority, and we strive to make our Online Return Policy as simple and transparent as possible. If you are not completely satisfied with your purchase, you can return it through our hassle-free online return process. Here’s what you need to know:

• ✅ Easy Returns: You can initiate a return within the eligible period using our online returns portal.

• ✅ Condition of Returned Items: Items must be unworn, unwashed, and have original tags attached, returned in their original packaging.

• ✅ Refund Process: Once we receive and inspect your return, refunds are processed quickly to your original payment method.

• ✅ Return Shipping Costs: Customers may be responsible for return shipping costs unless the item is defective or incorrect.

• ✅ Proof of Postage: We are not liable for return packages that may be lost or stolen in transit. Please keep your proof of postage and return tracking number when shipping back your return.

• ✅ Required Documents: All returns must include an order packing slip or return invoice from our Online Return Portal that clearly indicates which items are being returned. Incorrectly filled forms may cause processing delays.

• ✅ Damaged or Incorrect Items: Any damaged, defective, or incorrect items must be reported within 14 days of delivery to be eligible for a return.

• ✅ No Return Drop-Offs: Return drop-offs are not accepted at our distribution center (DC) or corporate office.

• ✅ Support Team Assistance: Our customer support team is always available to guide you through the return process, ensuring a smooth and stress-free experience.

At Lappyfy, we aim to provide a seamless in-store shopping experience, including a transparent and customer-friendly Store Returns Policy. Here’s what you need to know:

✅ Return Eligibility: Items purchased from our physical store can be returned within the eligible return period, provided they are in original condition with all accessories and packaging. ✅ Refund & Exchange: In-store purchases may be eligible for a refund or store credit, depending on the condition of the item and store policies.

✅ Inspection Process: All returned items undergo a quality inspection before processing refunds or exchanges.

✅ Non-Returnable Items: Certain items, including clearance or final sale products, may not be eligible for return.

✅ Proof of Purchase Required: Customers must provide a valid purchase receipt or invoice to process any return or refund request.

✅ Defective or Incorrect Products: If you receive a defective or incorrect product, please report it to our store staff within 14 days of purchase.

✅ Customer Support: Our in-store team is always ready to assist you with any return queries and ensure a hassle-free experience.

At Lappyfy, certain items are considered final sale and are not eligible for return, refund, or exchange. These include:

🚫 Clearance & Discounted Items: Products purchased at a heavily discounted price or part of a clearance sale.

🚫 Customized or Personalized Products: Any laptop or accessory that has been custom-modified or engraved as per customer requests.

🚫 Software & Digital Products: Any pre-installed software, activation codes, or digital downloads.

🚫 Accessories & Peripherals: Opened or used chargers, batteries, keyboards, mice, and other peripherals.

🚫 Hygiene & Consumable Items: Items such as cleaning kits or screen protectors that have been opened.

🚫 Items with Physical Damage: Products that have been damaged after delivery due to misuse, accidents, or improper handling.

🚫 Gift Cards & Store Credit: All gift cards and issued store credits are non-refundable and non-transferable.