At Lappyfy, we strive for 100% customer satisfaction. If you’re not happy with your purchase, we’re here to help!

Return Policy

  • You can request a return within 7 days of receiving your order.
  • Items must be in their original condition, with all accessories and packaging intact.
  • Refunds will be processed after inspection and approval.
  • Approved refund amount will be credited to the customer within 7-10 Business days.

Exchange Policy

  • If you receive a defective or incorrect product, we offer a hassle-free exchange.
  • Exchanges can be requested within 7 days of delivery.
  • The replacement will be shipped once we receive and inspect the original item
  • Exchange Product will be delivered within 5-7 days

How to Initiate a Return/Exchange?

  1. Contact our support team at customercare@lappyfy.in with your order details.
  2. We will guide you through the return/exchange process.
  3. Pack the item securely and send it to our return address.
  4. Once received, we will process your request promptly.

Exceptions

  • Returns/exchanges are not accepted for items damaged due to customer misuse.
  • Customized or clearance sale items may not be eligible for returns.

For any queries, feel free to reach out to us. Your satisfaction is our priority! 😊